OUR SHIPPING POLICY
Free local Singapore courier door to door delivery with minimum purchase of SGD$99.
Local courier fees fixed at SGD$5 for orders below $99.
For overseas delivery, please contact us before making an order.
Our products are available on pre-order basis. Items in stock will be indicated on the product page and we will ship out your order all together once the pre-order items have arrived!
We estimate that you will be able to receive your items 2 weeks from date of your online order.
Kindly be aware that backorder items may be subjected to delays due to unfavourable weather and logistical issues. Nevertheless, we will do our best to ensure that the items reach you safely and punctually!
WHAT ARE THE PAYMENT OPTIONS?
All prices stated on our site are in Singapore Dollars (SGD).
We accept these forms of payments:
Debit / Credit Card: Simply follow through the check-out process.
PayNow / PayLah / Bank Transfer:
Please include your order number in the reference and notify us via whatsapp @ 94832735!
We will provide the hp / bank account number upon confirmation.
Please note orders awaiting payment will be reserved for 24 hours before being cancelled and released.
WHAT IS YOUR RETURNS AND REFUNDS POLICY?
If there are any defects or incorrect items, do let us know at 94832735 within 5 days of the date of receipt and we will be glad to assist you. Please include photos of the defective or incorrect items for our reference! If we require you to return the product back to us, not to worry - We will provide you with in-store credits to compensate you for the delivery charges!
Cash refunds are not available for returns in order to minimise unnecessary transaction fees. We will provide you with in-store credits equivalent to the returned item(s). In-store credits do not have an expiration date! We apologise that we are not able to accept refunds or returns due to change of mind.
DO YOU HAVE BULK DISCOUNTS FOR BIG ORDERS?
Yes we do! Discount will vary depending on the size of your project. Simply whatsapp us @ 94832735 with your name, contact number, company name, and more details about your project, we'll get back to you by the next working day!